Do the shipping charges vary from State to State?
Yes, they vary from State to State, You will get the exact shipping price when you will checkout from shopping cart.
Do the shipping charges vary from State to State?
Yes, they vary from State to State, You will get the exact shipping price when you will checkout from shopping cart.
Is the shipping charge calculated on weight of the package?
Yes, the shipping charges are calculated on the weight of Per KG product in your order. You can view the shipping cost in your cart when you purchase the products.
Can I track the package once you ship ?
Yes, you would receive an email with the Airway Bill number of the courier once it is shipped, as well you can check the status of your product by login into your account. You would be able to track it with the respective courier.
Can you deliver to any State in India?
Yes, we deliver to almost all States in India.
What is the procedure to return a product, If I don't like it?
Please refer our return & refund policy.
Will I get a full refund if I return the product?
The value of refund varies from one case to another. It would be under the sole discretion of the operations.
Are there any charges for refunds, if I return an item?
We will not refund the shipping charges paid by you while purchasing the item. We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
Can I pay using my Debit card?
Yes, we do accept all major debit cards.
How do I know that you have received my payments?
You would receive an email confirmation that we have received your payments along with order number.
My card is declined, What should I do?
Please recheck if you have given your card details correct. If so, please contact your banks and explain them that you are trying to purchase from an online store. Your banks might block your cards for security issues.
Can I pay using 2 different cards for one order?
It’s not possible to pay using 2 cards for one order.
Can I pay using bank transfer? Where do I get details of your bank account?
Yes, you can pay through bank transfer. You would send us email on shoppingzonehelpdesk@gmail.com with product code for bank transfer, once we received your email will send you our Bank Account Details.
I do not have Debit Card, Can I still transfer money to your account?
Yes, you can choose our other payment option like Google Pay.
What is billing address?
The address where you receive your card statements is called billing address.
What is shipping address?
The address where you would like to deliver the goods is called the shipping address.
Can billing address and shipping address be different?
Yes, you can give a different shipping address.
Which Shipping Company Do you Prefer?
Delhivery, Anjani Courier, Nandan Courier, Professional, Dtdc, Etc which is available at your location.
